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Original topic:

S10+ Stollen and Registered with IME

(Topic created on: 08-05-2020 05:07 PM)
244 Views
Brado
Active Level 2
Options
Samsung Care+
My phone was stollen and it registered on Samsung app with IME.I am unable to remotely block or trace the phone.On Netflix the phones locations is reflecting but a moving target.I dint understand why the phone has been removed from Samsung app to remotely block.I blocked it with my Cell service provider but the phone still been used I did not have insurance on the device.I has all the Samsung from S3 to S10+.Now have to use A20 due to my contract still running 
3 Comments
RickBro
Active Level 7
Samsung Care+
Did you report it to the cops and get a case number? I'm sure with a case number Samsung can have the device blocked
0 Likes
Brado
Active Level 2
Samsung Care+
yes I did
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Brado
Active Level 2
Samsung Care+
Also sent to Cell C
0 Likes