My a13 finger print sensor is not working any help ??

[Wiseleeu]

#Samsung a13 4G 

My phone fingerprints sensor is not working its been a while now I tried restart switch on and off it's still the same .

Any idea ??

[Brad_K]

Maybe trying to clean the sensor.

[Wiseleeu]

How I never open this phone since I bought it

[Bilankulu]

Activate sensitive sensor, it caused by installing a screenprotector.

[Wiseleeu]

I already do that actually I did everything but it's not responding

[Aravgxmer]

Try cleaning it

[Wiseleeu]

How ??

[Aravgxmer]

Mine works perfectly fine

[Aravgxmer]

Wipe it

[Aravgxmer]

Reset all fingerprints and do it again