Mohaibr
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06-29-2021 07:30 PM in
Samsung Care+My A51 entered a bootloop 3 days ago
it only shows samsung logo and nothing else
it charges and enteres recovery mode but i can't get it to boot
tried wiping cache and data no luck
what should i do
it happened immidiatly after the last update and i think it was because of it
I'm extremely disappointed with the costumer service also in egypt they said that we can't fix it
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Maps_sam07
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06-30-2021 09:59 AM in
Samsung Care+Hello!
Your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Center to you.
https://www.samsung.com/za/support/service-centre/
Thank you