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Original topic:

My Galaxy A51 shut down suddely and entered a bootloop

(Topic created on: 06-30-2021 09:59 AM)
215 Views
Mohaibr
Active Level 1
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Samsung Care+

My A51 entered a bootloop 3 days ago
it only shows samsung logo and nothing else

it charges and enteres recovery mode but i can't get it to boot

tried wiping cache and data no luck

what should i do
it happened immidiatly after the last update and i think it was because of it

I'm extremely disappointed with the costumer service also in egypt they said that we can't fix it

1 Comment
Maps_sam07
Moderator
Moderator
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Samsung Care+

Hello! 

Your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Center to you.

 

https://www.samsung.com/za/support/service-centre/

 

Thank you

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