Hi Samsung wired ere phone not working on my s24 ultra

[KatsC]

Samsung wired headphones 

[KatsC]

Yes it's Samsung own akg ones

[Xavier072]

It may be that your phone is not detecting it. Need to make sure that it is properly plugged in. If your phone has a phone cover remove it and try plugging it in again. You also need to check for any software updates.

[KatsC]

Yes all up to date

[Xavier072]

Is it still not detecting your earphones. If not do you have a other pair of earphones you can try.

[KatsC]

No other earphones 😮 I also tried using Samsung buds core that to not pairing