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Original topic:

Camera

(Topic created on: 08-22-2021 09:10 AM)
176 Views
Tim1234
Beginner Level 2
Options
Samsung Care+
I found our phone camera (galaxy A32) not working, I had in trouble in resolved, by connect Samsung help line , but I am deaf. Can you help contract to help solve this problem please?
3 Comments
Maps_sam07
Moderator
Moderator
Options
Samsung Care+

Hello Tim1234

Kindly reset your camera settings:

 

  1. Open Camera
  2. Tap on Settings
  3. Reset Settings

 

Kindly clear your cache.

 

Follow the steps below to do this:

 

  1. From the home screen, swipe either up or down to access apps.
  2. Select Settings.
  3. Select Apps.
  4. Select Camera.
  5. Select Storage.
  6. Select Clear Cache.

 

If the issue persists, please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

 

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

 

Thank you

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Tim1234
Beginner Level 2
Samsung Care+
Thank you very much for helping, now it working!
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Noorcia
Beginner Level 2
Samsung Care+
I got the same problem but i don't have power and volume bottom how can i fix my camera please anyone can help me
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