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Active Level 1
can someone please explain why Samsung is charging me R1000 to replace a piece of glass the size of a stamp on my S20 Ultra.?


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Moderator
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Hi  n00bster

 

Please see the link below on how the charges for Samsung Care Plus are categorized. 

 

https://www.samsung.com/za/offer/samsung-care-plus/

 

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5 Comments
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Active Level 6
Sorry but that glass is specially designed and of course its small causing it to be expensive , so to be on the safe side you need to get a pouch/cover.
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Active Level 5
Yeah understand able
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Active Level 1
Still does not make sense. With Samsung Care+ Premium. I pay R999 for repairing a screen and then you pay the same if you want to replace the back cover? Doing the back cover only to fix the camera glass should be less than replacing the entire front panel surly?
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Moderator

Hi  n00bster

 

Please see the link below on how the charges for Samsung Care Plus are categorized. 

 

https://www.samsung.com/za/offer/samsung-care-plus/

 

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Active Level 1
That does not explain why a screen repair and a back glass repair are the same price? LCD panel is way more expensive than a back piece of glass.
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