n00bster
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09-30-2020 10:24 PM in
Samsung Care+
can someone please explain why Samsung is charging me R1000 to replace a piece of glass the size of a stamp on my S20 Ultra.?
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4 Comments
2Pae
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09-30-2020 11:45 PM (Last edited 09-30-2020 11:45 PM ) in
Samsung Care+
Sorry but that glass is specially designed and of course its small causing it to be expensive , so to be on the safe side you need to get a pouch/cover.
n00bster
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10-01-2020 09:46 AM in
Samsung Care+
Still does not make sense. With Samsung Care+ Premium. I pay R999 for repairing a screen and then you pay the same if you want to replace the back cover? Doing the back cover only to fix the camera glass should be less than replacing the entire front panel surly?
Solution
Maps_sam07
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10-02-2020 01:50 PM in
Samsung Care+Hi n00bster
Please see the link below on how the charges for Samsung Care Plus are categorized.
https://www.samsung.com/za/offer/samsung-care-plus/
n00bster
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10-02-2020 02:03 PM in
Samsung Care+
That does not explain why a screen repair and a back glass repair are the same price? LCD panel is way more expensive than a back piece of glass.