Original topic:

Samsung S20+ rebooting issue

(Topic created on: 12-01-2021 11:28 PM)
Sushan09
Beginner Level 4
Options
S Bike
How to fix this rebooting issue??!!

2 Comments
gm21
Active Level 4
S Bike
First try a full reset. If issue still persists it
Could be motherboard issue
Please get it checked at service center in case of issues
cs-member13
Expert Level 4
S Bike

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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