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rhl
Active Level 2
My screen lock pin has changed automatically, I am unable to open with pin but it can be unlock with fingerprint.. 
I have tried all pin everything.. at last I have to format my device to restore it.. 
But again problem occurs now I am unable to set screen lock .. ( any screen lock)
Samsung plz fix it.
4 Comments
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1Yogesh
Active Level 2
same here
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HimanshuJadwani
Active Level 4
same problem faced by me
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utsav911
Active Level 3

I tried unlocking the device by Find My Mobile service, it was supposed to delete the lockscreen password, as well as Biometrics, I was able to access my phone. I thought problem is resolved and tried registering biometrics again, but it asked the password again. Now I thought restarting might fix this, but again, after restart, I'm stuck on lockscreen, and it doesn't accept any password. And I don't want to reset the phone, it has important data. 

IF SOMEONE FINDS SOLUTION TO THIS, PLEASE COMMENT THE SOLUTION. (NO SUGGESTIONS FOR RESETTING THE DEVICE, PLEASE)

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piczia
Active Level 2
same
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