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Original topic:

Major issue detected with Secure Folder

(Topic created on: 12-14-2019 07:43 PM)
YJG
Active Level 4
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Reviews
I observed that after beta update when we use secure folder using iris or inteligent scan it divide screen in two parts but it wont go off as soon as user recognised it should remove that top black patch of camera opened while scanning but it remaina there and screen becomes smaller (half) and then with all efforts it won't go away. Ultimately we have to restart phone then it come to normal. Anyone else face this? I come accross 3-4 times and i have to.compulsury restart phone to get back screen to normal.
4 Comments
Subham21
Active Level 9
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No such issues. Works perfectly and as expected.
0 Likes
YJG
Active Level 4
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occurs ramdomly after opening secure folder it scans eye and then that section remain as is as black patch
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YJG
Active Level 4
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you can see top black patch
ankushjindal
Active Level 1
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I m unable to use iris or fingerprint scan for secure folder
0 Likes