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Original topic:

wifi problem

(Topic created on: 12-15-2020 04:01 PM)
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Numan58
Active Level 1
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When ever I connect my note 10 plus to wifi internet does not work
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shethsa
Active Level 1
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Mine connects briefly and then fails to recognise after a while. Need to keep on switching off and on again. Also WiFi speed much slower than on my pc.
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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