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Original topic:

my note+ Hanged for the first time..Beta functionality?

(Topic created on: 11-30-2020 11:52 PM)
23 Views
IsaqPatel
Active Level 1
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Completely stopped responding, kind of hanging of device. After five minutes again back to normal
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2 Comments
Abhiyanshu
Active Level 5
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Yeah an issue but for a while you can try using it by switching off your mobile data and wifi.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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