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Original topic:

issue with samsung members

(Topic created on: 11-10-2020 12:12 AM)
40 Views
chinnu9848
Active Level 5
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Questions
in samsung members activity in inbox is not opening properly 
5 Comments
Stanleymilan7
Active Level 3
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same to same problem
ArjunN20U
Active Level 4
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Yes I also faced the same issue especially when opening notifications
YBV
Active Level 4
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yes it exists, just open the main discussion messages and come to open the inbox msg...it's bug
Questions
same here bro
IndiaBetaTeam
Moderator
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support