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10-24-2020 08:51 PM in
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10-24-2020 09:02 PM in
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10-24-2020 09:08 PM in
Questions1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
("Settings > One UI Beta Program status > Withdraw" menu)
2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.
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10-24-2020 09:27 PM in
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10-25-2020 02:08 AM in
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10-25-2020 11:12 AM in
Questions2. Use samsung switch app on pc to install the latest firmware (this wil download the latest non-beta)
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11-03-2020 10:50 AM in
QuestionsDear Samsung Member,
Greetings from Samsung Customer Support!
You can re-install software by using the PC version of Smart Switch. Once the software is re-installed, the device will be reset and all data that was generated during the Beta Program will be erased.
All data which had been backed up before installing the beta software can be recovered, but there may be limitations in recovering data that was created after installing the beta software.
If you need assistance, Samsung Service Centres support the reinstallation of official software.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support