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Original topic:

does anyone facing battery draining issue.

(Topic created on: 01-18-2021 10:44 AM)
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Lijinjames
Active Level 1
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mine battery is draing so fast even for using whatsapp only
5 Comments
ndatta4
Active Level 4
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yes, and weird apps are taking up battery, like my call logs took 6% which absolutely does not make sense
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Everyone is facing battery issues. Hope they optimize in stable version. i will do a full reset anyways
Lijinjames
Active Level 1
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i have got another update today and it says official firmware

Screenshot_20210118-160455_Software update.jpg

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Jskrn88
Active Level 3
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are you able to download it??
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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