camera

[dsk9]

While using camera mobile rapidly heating and battery draining very fast

[ArjunN20U]

Yes while using the camera the phone dose get very hot quickly and there is a huge batter drain also

[YBV]

try to reset the camera, I also having same problem earlier..still exist but not that much after resetting the.camera

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support