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Original topic:

Unable to get wipe cache partion

(Topic created on: 12-31-2020 08:54 PM)
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annashiva
Active Level 6
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When i press volume up and power button i cant get wipe cache partion or hard reset page in beta version 
3 Comments
anon12
Active Level 3
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Plug in the type c usb cable to the phone and then to a pc and try it. They've changed the recovery mode access method in this beta update.
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Mhdrazin
Active Level 3
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or you can use your typ c earphones
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to go to android 11 recovery mode:

 

1. Connect USB cable to PC. 

2. Power off the device. 

3. Press VolumeUP + Bixby PowerKey Keys and hold them.

4. Connect the USB cable with device then, it'll enter recovery mode


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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