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Original topic:

Secure Folder

(Topic created on: 11-29-2020 08:26 PM)
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YashitTita
Active Level 5
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Dear Members,

Today I have installed ONEUI 3.O Beta in my Samsung Note 10 Plus.

I am very much addicted to secure folder. After installing software I observed dedicated finger screen lock for the secure folder is not working. Even it was perfectly worked on ONEUI 2.5. 

In ONEUI 3.0, if secure folder from the drop down menu is enabme at that time it works with dedicated finger while in the case of ONEUI 2.5 it was perfectly work either secure folder enable or disable.

Kindly help for the same.

Thanks
Yashit Tita
6 Comments
MiraclePanda
Expert Level 2
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works fine for me bro, no issues with fp in secure folder.
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YashitTita
Active Level 5
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Dedicated finger print can works perfectly even secure folder is disabled from drop down menu?

if yes please send the video
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MiraclePanda
Expert Level 2
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No it doesn't work if it is disabled 🤐
Abhiyanshu
Active Level 5
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Ditto!
IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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YashitTita
Active Level 5
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How to get system log file
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