Screen off memo not working

[S_Kumar73]

Screen off memo not working even if we turned on.

Also we turned off S Pen unlock but it says "on". See the screenshot 

[randomguy08]

some times it's working and some times not. try disabling and enabling it once

[Karma6069]

I've tried it 8 times
no problem

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support