Screen Flicker/Hang Problem

[Rk2307]

Sometimes my screen is not responding whenever I am trying to open up a notification from lock screen and it is going either white-ish or purple-ish, which is beserk! I was scared if the phone is damaged or what.

Anybody had this issue? 

@samsungsupport need your help on this urgently.

[AuthorAxomic]

Well First Check It Yourself

Dial *#0*# on you calling pad and Test the screen.

If it really goes like white or purple you should take it to the nearest Samsung Care.

Don't be Scared it will cover up in your Warranty

[Rk2307]

There is no screen issue but a beta bug.

[AuthorAxomic]

Hope So

[afzarulsamsung]

Yeah i am facing this issue, don't worry it's another bug, i also faced it 2times, both time my phone was connected to the charger

[Rk2307]

Exactly. I hope it gets resolved. I have send a bug report for the same.

[IndiaBetaTeam]

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

Thank you for being our valued customer.

Warm Regards,
India Beta Team