Samsung Shop Deferred Exchange

[Vasimharis]

Have you availed the extra exchange bonus offer amount offered by Samsung Shop app during this offer period? I applied this offer to buy S22+ but they were cheating.

[mrohitkanaujiya]

What?? Cheating??

[Vasimharis]

They offerd additional exchange offer price 13k (13,000/Rs) for my old device. And still they did not paid the amount. So its a huge loss for me..

[mrohitkanaujiya]

Did you buy s22+ from the store।। If yes then your final amount after exchange includes that extra 13000 in deduction including price of the old phone।।

[Vasimharis]

I purchased the product from samsung shop mobile application by Deferred exchange scheme. When I received the product and three days later exchange completed successfully. But they only paid base value of the old device. Additional offer not paid. (Assured Value = 4,900/Rs
Additional exchange Bonus = 13,000/Rs
Total exchange Value = 4900 + 13,000 = 17,900/Rs.)
Instead of this I got only 4,900/Rs.

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from India Beta Team!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services.

Thank you for being our valued customer.

Warm Regards,
India Beta Team