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Original topic:

S10 plus getting hang continuosly after latest beta update

(Topic created on: 12-21-2020 04:25 PM)
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hhbb
Beginner Level 3
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Plz resolve it.. unable to type also much as keyboard also getting hanged
3 Comments
Bhava003
Active Level 8
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same here
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Nfs99
Active Level 2
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same here
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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