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Original topic:

Regarding Downgrading

(Topic created on: 09-25-2023 06:32 PM)
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RollingWeed
Active Level 1
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Will downgrading to OneUI 5.1 remove esim?
I know the procedure but I'm afraid that it might delete my esim.
4 Comments
Navigator2023
Active Level 5
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My kind suggestion to hang on for sometime till the stable version is out, bcoz now downgrading might cause some other issues since we are almost nearing the stable version release.
RollingWeed
Active Level 1
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So will they merge the beta users with the stable ones when the stable version is released?
I used to run oxygenOS beta in my last phone and they used to provide completely different updates for the beta and stable users throughout the year.
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Starbug
Expert Level 5
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Downgrading won't affect your esim
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IndiaBetaTeam
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We never recommend to downgrade the software update. If you are facing any issue, kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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