Original topic:

Option to hide the notification content when phone is unlocked isn't working

(Topic created on: 10-02-2023 01:15 PM)
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NaveenSuguru
Beginner Level 4
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There is option asking to hide the notification content when phone is unlocked but its not working, even though i had selected to hide the notification content when unlocked, its showing the content, can someone throw sone light on it 
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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