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Original topic:

My phone locked third party app..

(Topic created on: 10-27-2023 05:04 PM)
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dhruv_vini
Beginner Level 5
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I bought samsung s23 ultra mobile.i was purchase inder EMI option that installment company name TVS CREDIT that company when i phone log in process they are installed tvs credit app.last 8 months they are ruled my phone data and locking option . How is possible s23 ultra have security knox but that company ruled my phone is very nonsense feeling.but i phone not getting that application because that phone name is i phone.samsung please avoid this related happened.they are ruled my phone how can i take this..tell me
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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