cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Latest Beta is so much full of bugs

(Topic created on: 09-24-2023 11:28 PM)
77 Views
Crood
Active Level 6
Options
Questions
Latest beta is so much full of bugs and there is no option for downgrade in smart switch pc and Samsung only do bot reply with asking for log which is not even relevant. 
Customer care agents 😞
1) recent app gesture doesn't work sometimes 
2) swipe down notification panel doesn't work most of time from bottom half of screen.
3) whole animation stuttering and blurring when opening recents feels so weird or stuttering.
4) scrolling lag/ stuttering in apps 
5)lots of more issues here and there. Call recording etc

Beta team please see this and I request everyone to mention these if you guys facing the same in comment. Be it like a summary post for beta team to take feedback. And don't ask for logs. If you read this. Do the human reply.
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Questions

Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

0 Likes