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Original topic:

Keyboard issue

(Topic created on: 10-26-2023 11:18 PM)
233 Views
Paarth
Active Level 6
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image

Show button to hide keyboard missing on the main screen's keyboard. This makes it so difficult because to hide keyboard, back gesture does not close the keyboard sometimes. It literally moves back of where we are on the screen. Horrible experience.
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4 Comments
ŠůmèəȚ
Active Level 7
Questions
Hello,

The button to hide keyboard is there. However, you would need to use buttons instead of gesture in settings.Screenshot_20231027_000752_One UI Home.jpg
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Paarth
Active Level 6
Questions
Yeah correct.
But it should be there for gestures as well.
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ŠůmèəȚ
Active Level 7
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That option is also there.
You just need to enable that.Screenshot_20231027_132213_Settings.jpg
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support