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Original topic:

Issue on Sim 1

(Topic created on: 12-25-2020 10:24 AM)
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aashaq
Beginner Level 2
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Issue with Sim 1 like call dropping, connecting issue,no voice on other end even when my Sim has full Signal. This happens indoor as well as outdoor.

This happens every day with the addition of Google voice commanding my phone automatically. I don't know what to do feels like I should go back to the dark ages.
2 Comments
IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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chaos007
Active Level 1
Questions
i had the exact same issue and was blaming it on samsung. perhaps you are an airtel user. i just switched to jio and everything's perfect now.
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