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Original topic:

Internet, Charging and Battery drain issue

(Topic created on: 09-16-2023 10:35 AM)
138 Views
Ranjeetsing
Beginner Level 2
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Questions
After updating one ui 6 beta 2 
 1) Mobile internet is not working. If I search in the browser it shows no internet connection. 
 2) If I put mobile on charging it doesn't show the charging animation and compare to one ui 5 charging speed is slow. 
 
 3) Battery gets drains fastly.

Please fix these issues.
2 Comments
IndiaBetaTeam
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

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Rogueee
Active Level 4
Questions
yes battery draining faster
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