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Original topic:

Heating issue in samsung s20+

(Topic created on: 11-16-2020 10:36 AM)
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Vickrant2805
Beginner Level 4
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Handset gets too hot while shooting photos.
During normal usage too, the device becomes extremely hot.

Exynos Indian Unit 
10 Comments
Chandru-05
Active Level 3
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welcome to Samsung exsonys :)
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Jesvi
Active Level 6
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laggynos 🤣
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sktyagigi
Active Level 4
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yes it's too hot while I use very less
pls fix
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Jesvi
Active Level 6
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you know what, I kinda got used to the heat 😆, I'm just scared to place my s20 in my pocket where it might cause burns and other infirmities...

hope samsung fixes it...
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Beingrohit25
Active Level 4
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I'm using S20 Ultra,My handset also gets too hot while using camera hardware but this is not only for s20 series, all handsets heated up very easily if we are using camera hardware.
For Normal usage my handset also gets hot but not that much and now for current scenario my handset is not heated up. But from past few months my smartphone easily heated up, for now my handset is working fine 🙂.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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prramode1985
Active Level 5
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samsung india team..
atleast respect indian customer and provide us solution..
you can't sold us cheap professor for same price..
most unethical company..
Sivaprathap
Active Level 4
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Samsung team,

This link was irrelevant, bcoz it contents only basic things,
we faced heating issues apart from that basics, particularly using cameras....

Hope you understand the issue what we complained!!!

Expecting useful solutions!!!
prramode1985
Active Level 5
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I have samsung active 2 watch..
from last 1.5 years even there are sensors for hear rate and ecg they are failed to give us software support and disabled that important function..
how could reputation company like samsung cheats with indian customers
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