Green screen while switching between lens

[Somyadeep]

Is anyone facing a problem of a green screen while switching from zoom lens to main lens

[AtharvaK47]

Yes, I'm facing the same issue. Sometimes the issue seems to get resolved but it reappears

[jeswin]

yes , iam facing green screen issue too while playing some videos

[saiprasanth0321]

me to while using instagram reels

[MajèsTic]

Yes I just tried and it happened while switching from main lens to zoom lens there is a green flicker screen

[MajèsTic]

I did a screen recording of that and send it as a report anyone who is having the same can do that.

[jeswin]

I too

[jeswin]

video green issue

[shail3108]

Yes i am also facing same issue when i switched from one lens to another. there is green tint/screen while switching from one lens to other

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support