cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Frequently used apps reload, heating issue, touch not responding properly,

(Topic created on: 12-21-2023 10:42 PM)
197 Views
Abul_Sheikh
Active Level 6
Options
Questions
Hi! Samsung team, I updated my f23 5g to Android 14 one ui 6.0. i updated it directly beta tester version 1, 2 and now 3 but i still face the following bugs : 
1) Phone randomly slows down and animations become very laggy and phone is unable to use. 2) Random app closes on frequently used apps like bgmi, facebook, instagram, gpay and other many apps.. In short every frequently used apps reloading every time.
3) Camera crashes alot.
4) Network issue after beta update and vonr not support so i unable to make and receive call during 5g network.
5)Phone randomly gets stuck on the Notification Bar or during any apps use specially playing games and we cannot put it up.
6) Bixby and image cliper unavailable. 7) ram management very bad.
😎 i need to charge my device 2 to 3 time a day b'coz of increases battery consumption a lot, and heating issue like a microwave.
9) some time Touch screen respond dramatically. Spacialy during gaming. 
I have cleaned the cache from recovery and deleted many apps but nothing helpful for me. Hope u'all fix this
4 Comments
IndiaBetaTeam
Moderator
Moderator
Options
Questions

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Abul_Sheikh
Active Level 6
Questions
I already share log file..
0 Likes
vyomesh33
Beginner Level 2
Questions
Network Coverage problems often time Network connectivity issues.
all4piyush
Active Level 1
Questions
Network issue found after beta 4 update