Original topic:

Fingerprint not working....

(Topic created on: 3 weeks ago)
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vairavelv
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I had registered my Fingerprint, but when I try to unlock the mobile using my Fingerprint, it shows "Fingerprint doesn't match"...
Before this one UI 8.5 beta 2 , I didn't face any kind of this issue, but after updating my phone into one UI 8.5 beta 2,Fingerprint not working ...
even I reregistrated the Fingerprint for 3 times ,still its not working,....
Please, Kindly fix this in future update....
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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