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Original topic:

Fingerprint Security

(Topic created on: 01-08-2021 09:43 AM)
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AabhasPahwa
Active Level 2
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Questions
Hey guys, it's been since second beta that the fingerprint scanner is acting very werird. If you delete your registered fingerprints and try to put them in again, it doesn't just happen at all now. It keeps showing press harder, make sure cover full sensor and shit. 
Is anyone out there with same issue ? I can't even use biometrics now. 

Also, please don't delete registered prints, don't get stuck as me. 
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4 Comments
lakshay13
Active Level 4
Questions
update 3rd beta update fixed in that
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AabhasPahwa
Active Level 2
Questions
i did. still not happening.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AabhasPahwa
Active Level 2
Questions
Have done it multiple times, yet samsung bots reply the same...everytime despite sharing.
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