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Original topic:

Fingerprint Scanner not working

(Topic created on: 12-05-2020 10:51 AM)
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Abhishek640
Active Level 3
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When double press onto the home screen, fingerprint icon is missing where we need to put our biometrics. Now have to unlock the phone through pattern everytime.

image


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2 Comments
JijuJoseph
Active Level 3
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If you are using third party launcher, switch back to OneUI launcher and check it. If you want to use TPL, don't enable administrative access for it.
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Thank you for sharing your feedback. We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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