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Original topic:

Display issue

(Topic created on: 11-21-2022 09:24 PM)
Saquib2626
Beginner Level 2
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From last few day's I am finding that some time my touch screen is not working any more even it doesn't response when I am trying to restart or switch off the phone until I power restart it. What is this?
2 Comments
AndroidLover
Active Level 3
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I have the same issue with my Samsung Galaxy A52 on Android 13 beta. I have reported this issue but was closed by Samsung because of lack of logs. How can we generate logs when the mobile is not responsive. OneUI 5 is a joke on A52
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IndiaBetaTeam
Moderator
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

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