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Original topic:

Camera flash issue.

(Topic created on: 10-08-2023 02:59 PM)
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hellopratik
Active Level 6
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(keeping flash in auto mode) I was trying to capture a photo, it occured to me that flash algorithm decides to take photo using flash when the scenery clearly has nature bright light. The light was enough to capture clear photo. Still it uses flash. 


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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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