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Original topic:

Bugs & Biometric issue's

(Topic created on: 09-20-2023 11:47 AM)
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ArnabA32
Beginner Level 2
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There in beta lots of bugs facing to use it 
The fingerprint sensor not working, its stoped in 25% when an biometric is scanning.

Please get as soon release the official android 14 with 6.0 ui official update #samsungindia
2 Comments
IndiaBetaTeam
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

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ArnabA32
Beginner Level 2
Questions
A big issue with the fingerprint scanner (the security of the phone) everytime when want to open the phone lock screen its not recognising the biometric its 3 to 4 times failed and then showing 30 sec countdown , so it need to be fix soon the main problem of A34 is the fingerprint sensor, kindly prepare an update with this issue and get the official version of android 14 with UI 6.0.

We want to enjoy the version without any bugs & freaking

Thank you for your reply #IndiaBetaTeam
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