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Original topic:

Bluetooth issues

(Topic created on: 10-26-2023 10:31 PM)
156 Views
Gau20
Active Level 2
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Questions
Cannot connect my galaxy watch 6 to my fold 5 Bluetooth after upgrading to one UI 6 Beta, kindly help ASAP
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3 Comments
ŠůmèəȚ
Active Level 7
Questions
Hello,

How exactly are you adding the watch ?
Through Galaxy Wearable app ?
What exactly is the error message ? Any screenshot ?
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IndiaBetaTeam
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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hyd
Active Level 3
Questions
Blue tooth having two problem which I am facing are as follows:
1. Connected device suddenly get disconnect.
2. Paired device not getting connected or we have to again search... please help us yo get resolved at the earliest
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