Original topic:

Auto Rotate / Landscape Not Working

(Topic created on: 12-15-2023 08:08 AM)
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Aero-Star-Educator
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When I am Watching Movies On Any Application i.e., Disney Plus Hotstar , Playit , Samsung Video Player And When I Try Watch Movies on Landscape Mod By Rotating My Phone Then It Doesn't Work.
When I do Manually i.e. Click on Landscape Button Then It Work. 

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Bro if a floating landscape button appears on turning your phone then it means that you don't turn on the auto rotation mode
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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