Original topic:

Are you guys atleast check our feed back and logs or what?

(Topic created on: 09-22-2023 07:16 PM)
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sagarb
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Updated to beta4 still not even single issue solved 

3rd party launcher having animation issue sent the logs also still in new updated not solved

Animations worst comprae to all brands still not solved sent the logs for this also

Told cards were not adding in smasung wallet sent the logs this is also not solved.

If this is the case than why you guys ask to best test.

really pethatic software experience if you cant able to dilver customer needs than slowly all shift to other brands for sure.
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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