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Original topic:

Amazon Prime isn't working

(Topic created on: 11-27-2021 05:42 PM)
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kiranyeddula
Active Level 3
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Unable to play Amazon Prime videos after the upgrade. Is anyone facing the same ?
3 Comments
Mesbah3575
Active Level 8
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Facing from beta 1
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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kiranyeddula
Active Level 3
Questions
I've already done this.
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