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Original topic:

After software update issue found

(Topic created on: 10-13-2022 08:02 AM)
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sacchusharma
Active Level 2
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In my s21 plus , yesterday I was update my phone with your recent software update and after that my phone screen goes on sleep mode in every 2 or 3 minutes later if I using it or not . And can't open by side power key , always restart the device .please resolve it 
7 Comments
smish
Active Level 4
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I also faced this issue. After turning on sleep mode, the screen just turned black but remains on. Thankfully I could use Bixby to restart my phone.

After that, I totally deleted the sleep mode from my modes panel
Arulvivek
Active Level 8
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For S21 Ultra no updates received
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BichAman
Active Level 6
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Report the error
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GEEHITH
Active Level 5
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Indian model's given updates all other countries after
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djprem
Active Level 6
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The quick is : go to recovery n clear the cache .
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Aadi1
Active Level 5
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Once you restart the device after the issue, go to settings and select the modes option.
Disable the modes or disable the restrict app usage option to fix this issue.
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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