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10-12-2020 10:37 PM in
PuneDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support