Original topic:

Side BUTTON Not working to Lock the Phone M51

(Topic created on: 06-13-2021 02:49 PM)
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RitzPune
Beginner Level 2
Options
Pune
My side power Button is not locking the phone 
8 Comments
Vicky_A52
Expert Level 5
Pune
Pls check it in samsung store nearby service center
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RitzPune
Beginner Level 2
Pune
This Buttons works sometimes and does not work sometimes
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Pune
Did water go Inside that?
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RitzPune
Beginner Level 2
Pune
No
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Kawsar4s
Active Level 10
Pune
go to power button setting in your phone, Then turn off or on
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ŞàyáņĐàn
Active Level 10
Pune
You may enable "smart lock"...
Check this in settings Screenshot_20210613-193304_Google Play services.jpg
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rufus1804
Active Level 4
Pune
Maybe the switch got damaged after frequent usage... try to turn on the option for double tap to wake feature it will help to reduce the usage of side key ,thus protecting it
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cs-member13
Expert Level 4
Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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