I am facing some unique issue. The SIM Card Manger in my S21 Ultra 5G is not opening up, when I try to click it- it states Please wait for a while and is stuck. SIM Card in Slot 1 is working fine- not able to see SIM Card in Slot 2. Also, I see an error- Invalid eSIM chipset wheile trying to open the SIM Card Manager. I am unable to go to Samsung service center due to lockdown in Pune city. Please help.
One more error I can see is- invalid eSIM chipset. Please do not Test this device.
Yea... I get it... Follow these steps. - recreate issue (to see the error message). - goto samsung members app. - goto help - error report - choose ur error type - describe error n attach screen shot or recording. - submit the issue with the log (checkbox).. - wait for response from samsung team.
(recreation of issue b4 using members app to report error is a must)
If one of your sim card is AIRTEL (OR) JIO Then try converting it into Esim . Insert your vi(IDEA) sim card in sim 1 because esim will be only considered as sim 2 .
IT WILL TAKE 2 HRS FOR AIRTEL ESIM TO BE ACTIVATED AND JIO WILL TAKE MORE THEN FEW HOURS TO BE ACTIVATED
After covertering A physical sim into Esim the physical sim will stop working . If you want to get physical sim after converting it into esim then you can go to airtel/jio they will provide you physical sim .
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
