Original topic:

Phone automatically switch off and restart

(Topic created on: 04-01-2023 06:36 AM)
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Sonya1760
Beginner Level 2
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Pune
Why daily my phone automatically switch off and restart? 
6 Comments
piyussh07
Expert Level 5
Pune
If you are on OneUi 5 or above, check if this is ON in settings Screenshot_20230401_065353_Device care_1000035601_1680312233.jpgScreenshot_20230401_065403_Device care_1000035603_1680312243.jpg
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balanlovesu
Active Level 3
Pune
Shared good info
piyussh07
Expert Level 5
Pune
If you are on OneUI 4, check if this setting is on
Settings - Battery - Automation, or simply search automation in setting, and OFF this toggle.Galaxy-S21-auto-restart-at-set-times-time-day_1000035604_1680312361.jpg
piyussh07
Expert Level 5
Pune
If these are OFF do let us know. 🙋🏻
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yes_ayush
Active Level 5
Pune
This might be the reasonScreenshot_20230401_074004_Chrome_1000006896_1680314104.jpg
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cs-member11
Moderator
Moderator
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Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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