Aniketgov
Beginner Level 3
Options
Pune
Hello All
My M21 device was getting automatically restarted.
In March 2021 samsung care center did changes in software.
But problem did not resolve.
So in June 2021 they changed the motherboard of the device and the charging chip also!
Hope my experience will help someone.
6 Comments
Lekshmanan
Expert Level 1
Options
Pune
Cost ?
0 Likes
Aniketgov
Beginner Level 3
Options
Pune
My device was in warranty so it was free for me but cost is around 7-8k
0 Likes
Lekshmanan
Expert Level 1
Options
Pune
During Downloading Update You Paused ? Because it leads Motherboard failure
0 Likes
cs-member13
Expert Level 1
Options
Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
NeerajAtharv
Beginner Level 2
Options
Pune
How much they charged for motherboard
0 Likes
NeerajAtharv
Beginner Level 2
Options
Pune
My phone warranty lapse on 21st may after that now I am facing the issue. Motherboard is not covered under warranty
0 Likes