Original topic:

Issue with M31

(Topic created on: 11-18-2020 10:40 PM)
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Sumit0302
Active Level 3
Options
Pune

The finger sensor is very slow in my M31.  Six GB Ram is only for memory in m31 mobile not for software speed. Redmi Note 9 Pro with 6 GB Ram works better and give faster speed. 

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8 Comments
7heman
Active Level 6
Pune
its because of the processor. you should have bought m51
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Anikroyale
Expert Level 5
Pune
Really bro? Don't just say anything. I am using M31s, it has the same processor as the M31. My fingerprint reader works very fast, like literally "fast".
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7heman
Active Level 6
Pune
i said for overall performance bro. not only for fingerprint sensor👍
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Anikroyale
Expert Level 5
Pune
That is also good in my M31s
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7heman
Active Level 6
Pune
its good but not great
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Mahichinnu
Active Level 1
Pune
no m51 also slow face recognizing slow iam using m51. not fast as one plus phones
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7heman
Active Level 6
Pune
anyway its not safe like 3d face unlock
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Samsung_Support3
Moderator
Moderator
Options
Pune

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, re-register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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